Call Center

CCS is on Call

Your Personal Benefits Hotline

As part of your employee benefits package, you have access to the CCS Call Center for personalized and confidential help with questions regarding your health insurance coverage.

The CCS Call Center provides you with unparalleled support. At no cost to you, the CCS Call Center can help you understand, manage and maximize your benefits.

Available to you and any family members covered under your benefits program, the CCS Call Center can help with a variety of issues including:

  • Claims support and status
  • Pre-certification and prior authorization
  • Prescription coverage
  • Appeals
  • Enrollment and eligibility
  • ID cards
  • Web site guidance
  • Accessing wellness services
  • Downloading forms

Contact us toll free at 877.305.6688 or via email at healthadvisor@ccsbenefits.com. No issue is too big or small. All communication is confidential.

CCS is not an insurance company. We are an independent firm engaged by your employer to work as your advocate. Let us help make your benefits programs work for you!